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FAQs

"Asking the right questions is as important as answering them." - Benoit Mandelbrot

Frequently Asked Questions

What does The Kind Agent actually do?

We coordinate trades and services and assist families with deceased estate homes.

We sort, pack and organise moving home with a focus on people downsizing & decluttering homes. We also provide advice and advocacy to people navigating any real estate situation including buying selling & renting, including preparing homes for sale or rent.

 

How much does The Kind Agent cost?

All services are quoted & fixed price, depending on the individual situation.

Simply call us & we can cater for all budgets and situations.

What if I would like to book a consultation or quote?

That's no problem! - Send an email, text or call anytime on hello@thekindagent.com.au or 0401 646 548. If we don't respond immediately, we will as soon as possible. 

 

What happens if I want The Kind Agent to be part of my sale or buying?

While we are here to help and provide information to empower you in selling and purchasing and understanding the current real estate market, we are NOT selling agents or buyers agents. We are independent advisors and advocates to help you decide what's best for you.

We are Class 1 Licensed in Real Estate, so we are equipped and qualified to provide the advice and advocate for you.

We are affiliated with a small, very qualified and aligned group of local agents across NSW so we are able to point you in the right direction and make recommendations to these agents. They are people we align with and are referral partners of so we can be sure they will look after you just as we do.

 

Does The Kind Agent get paid by commission?

The simple answer is 'no'. As we are not a selling or buyers' agent, we do not work on a commission basis. In the event that you employ an affiliated agent or contractor on our recommendation we will disclose any referral fees or gifts that we are provided with as a direct result of your business. 

 

Do you sponsor community events or charities?

Absolutely! We love where we live and are here for it and to support our communities. If you have a community event or charity that we can help we'd love, you to reach out. 

It's also worth noting that we donate a portion of every fee to a local charity, and this is something Emily, our owner, is proud to have been doing for 20 years of her working life now. 

 

We think we have a good handle on things but not the contacts, can you connect us with people/ trades?

YES! definitely! - I have been using local trades and services for 18 years in this area. I also have connections throughout the whole service and map area and beyond - including regional areas such as Tamworth. Just simply reach out and through a consultation we can work it all out together!

 

What areas do you cover?

For virtual real estate consultations, we cover the whole of NSW. As the legislation is the same, we're able to advise on the whole state.

For General advice virtual consultations, this is fairly general in nature and so this is a country wide thing - we're able to help anyone in Australia with internet.

With practical onsite/ in home coordination, de-cluttering and sorting assistance for deceased estates and transition to aged care, this is limited to a map area of:

Singleton in the northwest, Coolongolook in the northeast, Cessnock in the west and Morisset in the South (refer to the map and see if you are in the area shown)